Good to know

Information about pricing

Please ask for the prices of a double room as single usage and singles with child!

Child discount in parents’ room with 2 people paying full price and children’s menu:

– 0 – 2 years GRATIS
– 3 – 5 years € 43,- to € 48,- per child per day
– 6 – 12 years € 63,- to € 68,- per child per day
– 13 – 15 years € 69,- to € 74,- per child per day
– 16 – 18 years € 87,- to € 92,- per child per day
Extra bed from 18 years – please request this option
Supplement for the full half-board menu of € 20,- per person per day

In the 2nd, 3rd and 4th calendar week, we have our special Adult Weeks where we ask for your understanding and do not allow any children under 18 years of age to stay!

Prices are per person per day including all taxes but without spa tax (Kurtaxe). This is currently € 2.50 per day per person from the age of 13.

It’s worth becoming a regular guest!

– From an annual stay of 7 consecutive nights, all guests receive the following discount: (only valid if paying full price and if the entire sum is paid in advance before the holiday begins!) from your 2nd stay – 5 % bonus
– All regular guests receive the 5% regular guest bonus as long as they stay at least 7 consecutive nights with us annually. If you have to miss your annual holiday with us once, it’s no problem. If you have to miss it twice however, then you have to begin again with the normal price and receive your usual bonus from 7 consecutive nights in the following year.
– Package deals and bookings of less than 7 nights are excluded.
– We do not grant a bonus for stays of less than 7 nights.
– The regular guest bonus is person-specific (cannot be transferred), not valid for extra beds and applies to the valid room price but not to ski passes, package deals, and cannot be combined with other discounts.

Cancellation conditions for summer 2022

– in case of cancellation 14 days before the start of the holiday we do not charge any cancellation fees

– in case of cancellation from 13 days to 7 days before the start of the holiday, we charge 90 % of the total price.

– for cancellations from 6 days to 1 day before arrival we charge 100 % of the total price.

– for later arrivals and earlier departures or no-shows, we charge 100 % of the total price.

Cancellation conditions from December 2022

– if cancelled 90 days before the start of the holiday, we do not charge any cancellation fees

– in case of cancellation from 89 days to 35 days before the start of the holiday, we charge 40 % of the total price.

– in case of cancellation from 34 days to 8 days before the start of the holiday, we charge 70 % of the total price.

– for cancellations from 7 days to 1 day before the start of the holiday, we charge 100 % of the total price.

Important

– the cancellation conditions apply regardless of whether the cancelled rooms are re-let in full or in part.

– For changes to the booking as well as cancellations and return of the deposit, we charge a processing fee of € 20.00 per booked room.

– It can always happen that something unforeseen happens and the holiday has to be cancelled. To avoid unnecessary costs, we recommend that you take out travel cancellation insurance. This can easily be taken out at the time of booking!

Good to know

The rooms are reserved according to the reservation confirmation. We do not reserve any fixed room numbers however.

Rooms are available from 3pm on the day of arrival. You are welcome to arrive earlier and park in the hotel car park. This means that you are able to enjoy your first day to the full in the wonderful Damüls mountain landscape . We request that you hand in your car keys to the reception.

If you are holidaying with us for the first time, we ask that you bring your ID card/passport with you. This is essential for children holidaying with us for the first time!

We ask that you check-out of the room by 11am on your day of departure.